FAQs
1- How long are shipping times?
Orders are processed Monday through Saturday (EXCLUDING HOLIDAYS) any orders received on Sunday or holidays will be processed the next business day.
Your product will ship two days of your order. (May vary depending on USPS) WE ARE NOT RESPONSIBLE FOR DELAYS DUE TO USPS, SORRY.
2- Can I cancel my order?
Request a cancellation: before item has shipped
Once your order has shipped through USPS or UPS, it is out of our control if your package never arrives. Please check with your neighbors to see if they received the package in error or check with your local USPS or UPS with your tracking number for further assist you.
3- What happens if I receive the wrong item?
If your item(s) arrives damaged/defective or if you receive the wrong item(s), please contact us immediately and include a photo of the damaged/defective and/or wrong item(s) for faster processing time.
Our shop is not responsible for any LOST or STOLEN packages by the CARRIER. In that case, you will need to contact them directly with your tracking number.
4- Do you offer exchanges?
We do not offer exchanges.
5- Have any questions?
Contact us if you have any questions or problems with your order. We do our best to respond as soon as possible within 24 hours. Please don't send the same message more than once, this may further delay our response.